Refund Policy
At DesignerDives, your satisfaction is our priority. While we do not offer monetary refunds, we are dedicated to ensuring you are fully satisfied with your purchase.
If you're not completely happy with an item, please contact us at **info@designerdives.com** within 7 days of receiving your order to request a site credit for the merchandise value, excluding shipping fees. This credit can be used toward future purchases, allowing you to find a piece that better suits your taste. Our goal is to provide a seamless credit option so that you can shop with confidence.
Site credits will be issued as a unique code sent via email, and will be valid for 6 months from the date of issue. These credits can be applied to any future purchase.
To qualify for credit, items must be returned in their original condition, with tags attached, and in the original packaging as received. Please complete the return form included with your package to help us process your return efficiently.
Please note that, due to health regulations, we cannot accept returns or exchanges for items that have been exposed to perfume, makeup, body odours, or cigarette smoke.
We recommend using a trackable shipping service or purchasing shipping insurance to ensure the safe return of your item, as we cannot guarantee receipt of returns or reimburse shipping fees.
Due to the personalized nature of our products, we have a strict "no monetary refunds" policy. However, we are committed to addressing any concerns you may have and providing the best solutions through credits or replacements. Your satisfaction is our top priority.
For any questions or assistance regarding our policies, please don't hesitate to reach out to us at **info@designerdives.com**. We're here to help.
Thank you for choosing DesignerDives.
If you're not completely happy with an item, please contact us at **info@designerdives.com** within 7 days of receiving your order to request a site credit for the merchandise value, excluding shipping fees. This credit can be used toward future purchases, allowing you to find a piece that better suits your taste. Our goal is to provide a seamless credit option so that you can shop with confidence.
Site credits will be issued as a unique code sent via email, and will be valid for 6 months from the date of issue. These credits can be applied to any future purchase.
To qualify for credit, items must be returned in their original condition, with tags attached, and in the original packaging as received. Please complete the return form included with your package to help us process your return efficiently.
Please note that, due to health regulations, we cannot accept returns or exchanges for items that have been exposed to perfume, makeup, body odours, or cigarette smoke.
We recommend using a trackable shipping service or purchasing shipping insurance to ensure the safe return of your item, as we cannot guarantee receipt of returns or reimburse shipping fees.
Due to the personalized nature of our products, we have a strict "no monetary refunds" policy. However, we are committed to addressing any concerns you may have and providing the best solutions through credits or replacements. Your satisfaction is our top priority.
For any questions or assistance regarding our policies, please don't hesitate to reach out to us at **info@designerdives.com**. We're here to help.
Thank you for choosing DesignerDives.